The Mount’s Online Learning Platform includes Moodle, Blackboard Collaborate, Office 365, Nearpod and more. By using this website, you are confirming that you have read, understood and accepted the following terms and conditions.
Copyright
Materials on the Mount Online Learning Platform are subject to the Copyright Act, Canadian laws, policies, regulations and international agreements. This includes identifying the source of information and prohibiting the reproduction of materials without written permission.
Data Storage
The Mount abides by all provincial privacy laws including the Freedom of Information and Protection of Privacy Act (FOIPOP) and the Personal Information International Disclosure Act (PIIPDA).
Confidentiality
Authorized Mount staff have access to your course site to provide technical support and to assist in the administration and smooth functioning of the Mount Online Learning Platform. All information gathered in Moodle will be kept confidential.
Your class sessions and other learning activities may be recorded by your instructor for use within your online course site. Your instructor will provide advanced warning before beginning the recording and will inform you of any additional use of these recordings. Recordings will not be distributed outside of the Mount Online Learning platform.
Terms of Use for Students
By entering this website, you agree to:
1. Abide by the Mount’s Regulations Governing Computer Use
2. Maintain Academic Integrity
3. All of the terms and conditions above.
Faculty, please email online@msvu.ca if you require support using any of the features of Moodle or Blackboard Collaborate. This may include help with setting up your Moodle course site, how to import course content, how to use quizzes or to request a training session.
Students, please email online@msvu.ca if you need help with navigating Moodle, how to submit assignments and use quizzes, how to upload files and much more.
Please contact the IT&S Help Desk for the following technical support requests:
Urgent requests are those that concern your ability to teach or participate in a class that same evening (after 8:00 pm) or weekend. Only urgent requests will be responded to immediately, and others will be responded to the next business day.
Please email online@msvu.ca and explain if you are not able to teach or participate in a class, and your request will be responded to accordingly.
Moodle Maintenance Periods
The Teaching and Learning Center and Online Learning (TLCOL) and IT&S are committed to ensuring that the teaching and learning technologies used by faculty and students at the university are properly maintained and upgraded on a regular basis.
Maintenance periods are scheduled in advance and occur outside of class start and end dates and exam schedules as per the academic calendar.
Dates for upcoming maintenance periods will be communicated in the near future. In the meantime, please anticipate the following maintenance periods:
Learn more at Moodle Maintenance and Upgrade Information.