Welcome to Moodle
Support Services During the Final Exam Period
The TLCOL, Registrar’s Office, IT&S, and Accessibility Services?will be providing extended hours of support during the formal final exam period. Below is an outline of which department to contact for the type of support they provide, and how and when you can contact them. Please note that beyond these hours of support, faculty and students can call 902-483-8341 for assistance.
TLCOL?
- Using Moodle
- Monday, December 11 to Friday, December 18 from 9:00am to 10:00pm
- Saturday, December 12 & 19 from 9:00am 9:00pm
- Email online@msvu.ca or call 902-483-8341.
Registrar’s Office?
- Missed exams
- Monday, December 11 to Friday, December 18 from 8:30am – 4:30pm
- Email?exams@msvu.ca?or call?902-222-2689.
IT&S?
- Login and password issues related to Moodle, home equipment issues relating to connectivity and browser issues
- Self-Service Password Reset Tool found at?www.pidrake.com/password
- Monday, December 11 to Friday, December 18 8:30am – 4:30pm, as well as 1 hour prior to the scheduled start time for evening exams until 10:00pm
- Saturday, December 12 & 19 from 8:30am – 4:30pm, as well as 1 hour prior to the scheduled start time for evening exams until 9:00pm
- Email?helpdesk@msvu.ca or?902-457-6538.
Accessibility Services?
- Assistance with accommodations
- Monday, December 11 to Friday, December 18 from 9:00am to 10:00pm
- Saturday, December 12 & 19 from 9:00am 9:00pm
- Email?tests@msvu.ca?or call?902 877 4719.
- The URL address for the new Moodle environment is now https://learn.msvu.ca/login/index.php.
- Please create a new bookmark in your browser(s) on your various devices for this new site.
- This new instance of Moodle will be used for all future academic course deliveries (started with the summer 2020 term).
Former Moodle Environment
- Moodle course sites delivered prior to the 2020 summer sessions will remain on the former Moodle server.
- Faculty can continue to access this former Moodle environment for previous course deliveries.
- Students who have on-going coursework in course prior to the summer 2020 term, you may also continue to access this former Moodle environment for that purpose.